The staff was very nice and could help me with all my questions. For example one time I didn`t understand how the window was functioning and asked for help, closing it. The receptionist just swiftly and politely came to my room and showed me how to close the window. I liked the design of the room and how cozy it was. The location was near of one of the biggest traffic hubs of Osaka, Shin Osaka Station. A lot of typical and high quality japanese restaurants are located in the station and you can easily find your connections to other parts of the city.
Nora
2024年6月
Friendly helpful staff, and a very convenient advanced check-in option. Super close to the station with metro, JR lines, and Shinkansen. Decently spacious room. The bathroom was fantastic, and the shower temperature adjusted so fast! The toilet is behind a solid door with an automatic noise machine in the room (that can be turned on/off), so it feels very private for an en suite toilet.
Åse
2024年10月
All very good. In front of Shin Osaka Station.
Bernardino
2024年4月
The room, bed and bathroom were all very good Location to the railway station was so convenient and easy to access. Staff were friendly and helpful
Zelda
2025年1月
The relationship between price and quality had a lot to do with it. I was looking for accommodation for 7 days near the station and it was found. Although the room I got was not wonderful, I gained a lot of time and peace of mind by taking my trains just a few steps from the Shin-Osaka Station. Although it can be a little noisy due to the proximity of its facilities, it does not stop you from sleeping at all. I think you gain more peace of mind knowing that you won't miss your train by having to walk too much. And another thing, you are in Japan, obviously the rooms will be small.
Jonathan
2023年11月
My train to Hiroshima was delayed from Tokyo and left Shin Osaka before I arrived. I had to make a quick decision at 8 pm to book a hotel at Shin-Osaka station. I was able to request the room right away. New Osaka Hotel was right next to the station with two sides to enter through (B1 for reference). Right next to a 7/11 so I could get some food after a stressful day. The room was small but accurately described. I LOVED that the switch for the bedroom light was right next to the bed. It did the job I needed it to do. I would stay here again if I find myself back here.
Syunk93
2024年3月
(1) The big rectangular room - it was so spacious (26m square) that we could have 3 large luggages left open. (2) The rooms (large twin rooms) were very clean, useful and quiet (although the hotel was very very near to the train station). I believed our rooms were recently upgraded as they looked different from the photos shown on booking.com. All furnitures & fixtures seemed pretty new. (3) Its location - less than 3 minutes walk to the Shin-Osaka Shinkansen Station where there were plenty of eateries and shops. There was a 7-Eleven equivalent less than 50m from the hotel too.
Poh
2023年12月
the spacious room, the breakfast quality, and the service during breakfast. the location of the hotel was superb. the shower and the bathroom were awesome.
Patricio
2024年9月
The location was very near the Shin Osaka station so it makes it very easy for us to take either the metro or the Shinkansen. There is a convenience store nearby so it was good. There are many places to eat at the train station so it was very easy to find food.
Ping
2024年11月
Location is excellent . Shin Osaka station is just across the road. Room was big with lot of space to move and open luggage etc. They provided night dresses, ekectric kettle, tea/coffee sachets, mini fridge and toiletries.
Naveen
2024年10月